Terms and Conditions

Use of the Website

Welcome to the www.kingdomofsweets.com terms and conditions. These terms and conditions apply to the use of www.kingdomofsweets.com, selling of products to you subject to the conditions set out below.

By using www.kingdomofsweets.com, you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you should not use or access this website.

If you have any questions relating to these terms and conditions please contact our customer services team before you place an order at [email protected]

1. DEFINITIONS

1.1 In order to simplify the Terms and Conditions we have provided definitions of certain words or phrases. Where the words or phrases have been used this is the definition we are referring to:-

"Contract" an agreement to sell the item(s) which you have placed on order through our website and which incorporate these Terms and Conditions.

"Order" means an order placed by you for one or more of our products.

"You" "Your" means the person that is placing the order or simply using the website.

"We" "Us" "Our" this means Kingdom of sweets
"Website" means www.kingdomofsweets.com


2. GENERAL

2.1 The use of this website and access to all the services provided are subject to all of the following terms, conditions and notices.

2.2 We reserve the right to change these Terms and Conditions at any time. Any such changes will take effect when posted on the website, it is your responsibility to read the Terms and Conditions on each occasion you use this website, and your continued use of the website shall signify your acceptance to be bound by the latest Terms and Conditions.

2.3 If you are not a consumer then you confirm you have authority to bind any business or person on whose behalf you use this website.

2.4 Access to certain areas of this website will require registration and subsequent access to the website will be subject to an approved login name and password. Information that you provide on this website must be accurate and complete. All password details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable.

2.5 You are responsible for the confidentiality and maintenance of your personal account information and password. You accept responsibility for all activities which occur under your account and password. It is important that you keep your personal details and password confidential and secure. If you have any reason to suspect that your password has become known by someone else, has been or is likely to be used without your authorisation, you should contact us immediately. kingdomofsweets shall not be liable to any person for any loss or damage as a failure by you to protect your password or account details.

www.kingdomofsweets.com reserves the right to refuse access to the website, terminate personal/trade accounts, amend and remove content and cancel orders.

3. OWNERSHIP OF RIGHTS AND INTELLECTUAL PROPERTY

3.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights and all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensor. You are permitted to use this material only as expressly authorised by us or our licensor.

3.2 All rights on this website are owned by Kingdom of Sweets. The website is for personal and non-commercial use only. Any attempt to copy, store or share content and information for commercial purposes is strongly prohibited. You must not attempt (and agree not to assist or facilitate any third party to attempt) to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from this website.

5. CUSTOMER CONDUCT

5.1 You must not use www.kingdomofsweets.com for any of the following activities:

For any fraudulent activity; In connection with any criminal activity or unlawful act; To transmit or distribute a virus, Trojan, worm or logic bomb; To transmit any material which is illegal, malicious, in any way offensive, obscene, defamatory or menacing; To cause annoyance, inconvenience or needless anxiety to others; In breach of copyright, trademark, confidence, privacy or other right; Send unsolicited advertising or promotional material, often referred to as spam. Under the Computer Misuse Act 1990, breaching this provision may be a criminal offence and kingdomofsweets will report any breach to the law enforcement authorities and disclose your identity to them.

9. ORDERS

9.1 All orders that you place on this website will be subject to acceptance in accordance with these Terms and Conditions.

9.2 All products for sale on www.kingdomofsweets.com are subject to availability; if for any reason your order cannot be fulfilled owing to lack of stock, you will be advised by email

9.3 Every product is sold subject to the product description and supporting information such as flavour, colour, estimated delivery dates etc. All sizes are displayed as a guide and may be subject to change. We make every effort to ensure that the product colour is as accurate as possible, but the colours shown may vary depending upon the setting of your computer monitor. We cannot guarantee that the colour shown will accurately reflect the colour upon delivery. We will take all reasonable care to ensure that all of the product details, descriptions and prices are correct at the time when the information is uploaded onto the website. However, the information may not always exactly reflect the position when you placed an order. Please note that the delivery times are only estimates, and cannot be guaranteed. We reserve the right to refuse orders where the product information, price or product promotion has been incorrectly published.

9.4 All prices include VAT and are subject to change without prior notice.

9.5 Promotions on www.kingdomofsweets.com as subject to availability and we reserve the right to restrict quantity.

9.6 The confirmation stage sets out the final details of your order. Following this, we will send to you an order acknowledgement e-mail detailing the products you have ordered. This is NOT an acceptance by us of your order but confirmation of receipt of your offer to us to purchase products. Our acceptance of your order and completion of the contract between us will take place when we despatch your order.

9.7 We reserve the right to refuse an order. Non-acceptance of an order may be as a result of one of the following: the product ordered being out of stock; our inability to obtain the authorisation of payment; the identification of an error within the product information, including price and promotion; you not meeting the eligibility to order as set out in the Terms and Conditions.

9.8 You are seeking to enter into a contract with Kingdom of Sweets when you place an order.

9.9 If only part of your order is available, we will contact you as soon as possible via email with details and options available..

 

11 PAYMENT

11.1 Payments must be made when the order is placed through the website via most major credit and debit cards.
11.2 Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.

11.3 The price you pay is the price displayed on this website at the time we receive your order. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods, you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you / we cancel and you have already paid for the goods, you will receive a full refund.


11.4 Title to any products you order on this website shall pass to you on delivery of the product providing we have processed and received payment in full for the product.

11.5 All prices include VAT (where applicable) at the applicable current rate but will exclude delivery charges, unless expressly stated otherwise.

13. LIABILITY AND INDEMNITY

13.1 Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by negligence or fraudulent misrepresentation.

13.2 Subject to Section13.1, above we will not be responsible or liable to any user or third party for any damage and injury caused by any product, service, goods or information purchased through www.kingdomofsweets.com save insofar as we are liable under English law.

13.3 Subject to Section 13.1, we will use reasonable endeavours to verify the accuracy of any information on the site but make no representation or warranty of any kind express or implied, statutory or otherwise regarding the contents or availability of the site or that it will be timely or error free, that defects will be corrected, or that the site or server that makes it available is free of viruses or bugs or represents the full functionality, accuracy, reliability of the website. We will not be responsible or liable to you for any loss of content for material uploaded or transmitted through the website and we accept no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.

13.4 Subject to Section 13.1 above. Other than as expressly provided for in these Terms and Conditions with respect to specific products and except for the exclusive remedy set out at Section 12 above, any indemnities, warranties, Terms and Conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law.

13.5 Subject to Section 13.1 above we will not be liable, in contract, delict (including without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any economic losses (including without limitation) loss of revenues, data, profits, contracts, business or anticipated savings, loss of goodwill or reputation or any non foreseeable or indirect losses, suffered or incurred by that party arising out of or in connection with the provisions of any matter under these Terms and Conditions.

13.6 Notwithstanding the above, subject to Section 13.1, our aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents arising out of any claim.

13.7 This Clause 13 does not affect your statutory rights as a consumer nor does it affect your contract cancellation rights.

13.8 We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

13.9 If you are dissatisfied with any product or content on www.kingdomofsweets.com or with the Terms and Conditions or the privacy policy, we advise discontinuation of the use of the website. Please emai [email protected] with any concerns you may have.

14 LAW

14.1 This website, the content within it and any contract resulting from using it are governed by and construed in accordance with English Law and will be subject to the exclusive jurisdiction of the courts of England and Wales. All contracts will be conducted in the English language.

14.2 These Terms and Conditions do not affect your non-excludable rights under law.


15 DISPUTE RESOLUTION

15.1 Should you have any dispute, please email us at [email protected]  or write to us at Kingdom of Sweets, Independence House, Adelaide Street, Heywood, Lancashire OL10 4HF

If you experience any difficulty using www.kingdomofsweets.com or have any feedback for us regarding the accessibility of the site then please do not hesitate to contact us at [email protected]

15.1 All orders will be sent if they are over 60% complete